Aerial view of a university campus with several red‑brick buildings surrounded by trees and walkways.

 

Contact Center Specialist

  • 492747
  • Norman
  • Finance, Grants & Business Operations
  • Continuing Education
  • S05
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Pay Range: Targeted salary $16.00 - $16.50 hourly, based on experience

Benefits Eligible: Yes

Work Schedule: Monday – Friday 8:00 a.m. to 5:00 p.m., may include some weekends

Travel: Not required

Position Introduction:

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994. If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

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Required Education and Experience:

  • High School Diploma or GED.
  • 6 months experience in customer service or at a call center.

Hiring Contingent Upon a Background Check: Yes

Special Indications: 

  • Position subject to renewal based on availability of funds.

Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

 

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