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IT Account & Access Management Intermediate

  • 493468
  • Norman
  • Technology/Research
  • Information Technology
  • S09
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Pay Range: Targeted salary of $55,000, depending on education and experience.

Benefits Eligible: Yes

Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.

Travel: May be required

For Best Consideration Date: 09/7/2026

Position Introduction:

Join OU Information Technology and be part of a team that advances the University of Oklahoma's purpose: We Change Lives. Our work supports student success, research innovation, operational excellence, and meaningful service to our university community. If you are driven to solve complex problems, strengthen critical systems, and use technology to create lasting impact across One OU, we invite you to bring your talent, curiosity, and commitment to a team where your work matters. The Intermediate, Accounts and Access position serves as a key member of the IT Accounts and Access Management team, with a primary responsibility for ERP security role administration and role provisioning.

This position manages the full lifecycle of IT accounts, including creation, modification, disabling, and deletion, to ensure users have appropriate and timely access to university systems and resources. The individual works collaboratively with internal and external stakeholders to identify, diagnose, and resolve account and access-related issues, with particular focus on ERP role security and compliance. Reporting to the Lead, Accounts and Access position, this role requires strong self-motivation and the ability to prioritize account maintenance tasks effectively. When needed, the individual assists Service Desk staff with general support requests and serves as an escalation point for complex or unresolved account and access questions.

View full job description.

Required Education:

  • Bachelor's degree.
  • 12 months of experience with account management.

Equivalency/Substitution: Will accept 48 months of experience in lieu of Bachelor's Degree for a total of 60 months related experience.

Required Certifications and Licenses:

None

Department Preferences:

  • ITIL Training/Certified or experience in ITIL.
  • Knowledge of AD, PeopleSoft ERP Systems, and Account and Access Processes
  • M365Exchange

Hiring Contingent Upon a Background Check: Yes

Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

 

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