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Senior Patient Services Representative (Referral Coordinator)

  • 492547
  • Tulsa
  • Health/Wellness Services
  • College of Medicine
  • C04
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Pay Range: Commensurate based on education and experience

Benefits Eligible: Yes

Work Schedule: Monday – Friday Standard / Fixed Schedule

Travel: Not required

Position Introduction

Provides high quality administrative and coordination support to enhance service for patients and referring providers. Facilitates effective communication among care providers and practice staff, partnering closely with Patient Care teams to ensure timely, responsive service. Responsible for accurately verifying, processing, and entering incoming and outgoing referrals and authorizations within the Electronic Health Record (EHR).

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Required Education and Experience 

  • High School Diploma or GED.
  • 18 months experience with a minimum of 6 months experience in a clinical environment and 12 months experience in a customer service role.

Hiring Contingent Upon a Background Check: Yes

Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

 

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